Settings & CustomizationUpdated 2 months ago
Service Categories
- Define the services you offer (e.g., “Watch Repair”).
- Set default estimated prices (editable per ticket).
Service Statuses
- Customize workflow steps (e.g., “Waiting for Parts”).
- Optional color coding for quick recognition.
Multi‑location Support
- Tickets are tagged with the POS location automatically.
- Filter by location in Admin to manage workload.
Warranty Flags
- Mark tickets as under warranty for internal tracking.